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Grow Your Team.
Build Your Business.
Scale Your Empire.

We Offer Custom Online Business Management Services as Unique as Your Business!

Strategic Support for the CEO Who's Ready to Breathe Again

You weren’t meant to do it all—and the longer you try, the more your business (and your energy) feels stretched thin.

That’s where I come in.

As your Online Business Manager and Systems Strategist, I help you stop spinning your wheels and start running your business with clarity, confidence, and flow. Together, we build the backend that supports your vision—so you can finally scale without the overwhelm.

Whether you're stuck in the weeds, launching something big, or managing a growing team, I’m here to partner with you and bring calm to the chaos.

What I Support You With

This isn’t cookie-cutter support. It’s personalized, strategic partnership rooted in heart and built for long-term growth.

🧩 Business Management Systems

We identify what’s working, what’s not, and what’s missing—then build streamlined systems that allow you to lead with ease.

  • Extract workflows & pinpoint bottlenecks

  • Streamline and standardize daily operations

  • Document optimized systems your team can actually use

🤝 Team Management

You don’t need to be the one checking in on every little thing. I’ll help build a team culture where communication is clear and execution flows.

  • Keep a pulse on day-to-day activity & task progress

  • Hire, onboard, offboard, and manage with clarity

  • Allocate resources and help your team thrive

🗂 Project Management

Whether it’s a new course, system upgrade, or backend rebuild—we’ll create a clear plan, assign ownership, and get it done.

  • Define goals, delegate tasks, and allocate resources

  • Monitor progress & remove roadblocks

  • Keep things on track and off your plate

🚀 Launch Management

Launching doesn’t have to be panic-inducing. I’ll help plan, coordinate, and oversee all the moving parts so you can show up with confidence.

  • Build timelines and pre-launch workflows

  • Coordinate team and marketing tasks

  • Ensure your offers launch on time (and stress-free)

⚙️ Operations Management

We’ll create strong foundations that support sustainable growth, so your business can scale without falling apart behind the scenes.

  • Map out your operations strategy

  • Maximize daily efficiency across all departments

  • Create a rhythm that keeps your business flowing

📊 Marketing & Metrics Management

What gets measured, gets managed. I’ll help you track the right numbers and align your marketing to meet your goals.

  • Keep a pulse on trends and marketing efforts

  • Create buyer personas and strategy guides

  • Track key metrics and report on growth initiatives

How We Can Work Together

My OBM services are custom-tailored to meet you where you are and support where you're going. While I offer various support levels—from one-day intensives to retainer partnerships and a la carte strategy—I believe connection comes first.

✨ VIP Day Intensives

Need fast traction? We’ll spend a dedicated day diving into one core area—like systems setup, launch planning, or client onboarding—and get it done. Fast, focused, and fully customized.

🤝 Ongoing Retainer Support

Perfect for CEOs ready to hand over the backend and focus on their zone of genius. I step in to manage your operations, team, and strategic projects so you can lead without the mental load.

🛠 A La Carte Support

Need support in one specific area? I offer a select menu of services—like SOP creation, onboarding system setup, or dashboard development—that you can book based on your needs.

Let’s Create a Business That Works With You

If you’re ready to stop carrying it all and start leading with ease, I’d love to talk. We’ll walk through where you’re at, where you want to go, and how I can help you get there—with less chaos and more clarity.

You don’t have to do it all. You just need the right support. Let’s build something sustainable—together.

© Heather Duff All Rights Reserved.

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